Returns/Exchanges
USA & Canada
Returns are accepted within 30 days for unused items in original packaging.
At checkout, you’ll have the option to purchase Checkout+ for $3.98, which includes:
- Free return shipping
- Free exchanges (new pair ships to you at no extra cost)
If you choose Checkout+:
- You’ll receive a free prepaid return label
- Exchanges ship free of charge
- (If exchanging for a higher-priced style, you’ll just pay the difference)
If you opt out of Checkout+:
- Return shipping costs will be deducted from your refund
To start a return please click HERE
International Orders (Outside USA & Canada)
Please contact us at hello@adelisaandco.com to start a return.
We’ll provide the return address, and customers are responsible for return shipping costs.
Final Sale: All accessories, clearance items, and seconds-quality shoes are final sale.
Original shipping costs are non-refundable.