Frequently Asked Questions
Please see our detailed shipping FAQ page here
Returns are accepted within 30 days from receipt of product for unused products returned in their original packaging.
Upon receipt and inspection of the items, we will issue a refund for the cost of the shoes, less a $5 restocking fee. Please note that shipping costs are not reimbursed. All sale items are a final sale. If you wish to return an item please click HERE to start the process.
Can I exchange my shoes for a different style/size?
We are not able to offer direct exchanges as our inventory is usually limited.
How do I set up a return?
Please click HERE to start the process.
I wore my shoes a few times, and they still don’t fit. Can I still return them for a different size?
Returns are accepted for unused products in their original packaging only. If the item you wish to return does not meet these requirements, we do have a Facebook B/S/T group where you can try to sell your second-hand shoes!
SALE ITEMS & ACCESSORIES ARE FINAL SALE
There was an issue with my order, what do I do?
If there is a issue with your order please notify us within 7 days upon receipt of your order.
We have a detailed and helpful sizing page located here.
Please check out our leather care guide here.
Yes, we do! However, due to the handmade nature of our items, spots are limited. If you are interested in working with us, please follow the link provided here to apply.
Yes! We just started offering wholesale - please apply here!